TERMS AND CONDITIONS

 

1. General
This is the most recent Terms of Service agreement as of March 17, 2024.
IF YOU DO NOT WISH TO ACCEPT ALL TERMS OF SERVICE FOR THE Social Uplifted WEBSITE THEN PLEASE DO NOT REGISTER OR ACCEPT THIS AGREEMENT.
Any further changes modify and replace all former agreements.

2. Service

We are constantly updating product and service offerings on the Service. We may experience delays in updating information on the Service and in our advertising on other web sites. The information found on the Service may contain errors or inaccuracies and may not be complete or current. Products or services may be mispriced, described inaccurately, or unavailable on the Service and we cannot guarantee the accuracy or completeness of any information found on the Service.
We therefore reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

3. Payments
If you wish to purchase any product or service made available through the Service or from any third party marketplace ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, and your billing address. Social Uplifted may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy. 

Your re-occurring payment term will automatically recur for the same amount on the same term if you fail to cancel or notify us for cancellation regardless if you submit your required forms or use your subscription.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply is true, correct and complete.

Social Uplifted reserves the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order, if fraud or an unauthorized or illegal transaction is suspected, or other reasons.

For Purchases made on a third party marketplace, that marketplace also reserves the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order, if fraud or an unauthorized or illegal transaction is suspected, or other reasons.

You agree that upon purchasing our services, that you clearly understand and agree what you are purchasing and will not file a fraudulent dispute. 
Upon a fraudulent attempt to file a dispute, we receive the right, if necessary, to terminate your account and/or permanently ban your IP address.

Some parts of the Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.

A valid payment method, including credit card, is required to process the payment for your Subscription. You shall provide Social Uplifted with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorize Social Uplifted to charge all Subscription fees incurred through your account to any such payment instruments.

Should automatic billing fail to occur for any reason, Social Uplifted will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.

Social Uplifted, in our sole discretion and at any time, may modify the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.
Social Uplifted will provide a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.
Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.

4. Registration
We may require your social media login credentials to obtain required information for Social Uplifted services. To protect your security and privacy, your password will be encrypted, hence Social Uplifted won't be able to view it. It will only be used to verify your account to make sure you own the account and obtain required data via Instagram API.

If you ever change your password and enter a wrong login info, you have to update your password to re-authenticate as soon as possible. Without this action, we won't be able to continue promoting your account and won't be responsible for any delay resulting from incorrect login info.

By subscribing to a specific term, you must pay for the complete term time before cancelling your subscription. If no notice, your term time will fall into the exact same term time. If at any stage you would like to cancel your term please contact support to advise them of this & allow 24 hours. 
You agree by registering or accepting this agreement that you are at least 18 years of age.

5. Copyright
You will in no way copy any programming, text or images used on the Social Uplifted website without the written consent of a Social Uplifted representative.

6. Content
Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the Content that you post on or through the Service, including its legality, reliability, and appropriateness.

By posting Content on or through the Service, You represent and warrant that: (i) the Content is yours (you own it) and/or you have the right to use it and the right to grant us the rights and license as provided in these Terms, and (ii) that the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity. We reserve the right to terminate the account of anyone found to be infringing on a copyright.

You retain any and all of your rights to any Content you submit, post or display on or through the Service and you are responsible for protecting those rights. We take no responsibility and assume no liability for Content you or any third party posts on or through the Service. However, by posting Content using the Service you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You agree that this license includes the right for us to make your Content available to other users of the Service, who may also use your Content subject to these Terms.
Social Uplifted has the right but not the obligation to monitor and edit all Content provided by users.

In addition, Content found on or through this Service are the property of Social Uplifted or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.

7. Reviews & Public Usage
If asked for a Social Uplifted review, we have the rights to utilize reviews publicly on forums, and websites unless specifically asked to remain confidential. We can remove your review if contacted - allow 2 business days and it will be removed.

8. Liabilities
Our Service may contain links to third party web sites or services that are not owned or controlled by Social Uplifted.
Social Uplifted has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that Social Uplifted shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party web sites or services. Social Uplifted is in no way liable for any account suspension or picture deletion done by any third party web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third party web sites or services that you visit.

In no event shall Social Uplifted, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

10. Change of Terms
This Terms of Service is subject to change at any time. Notices of change will be considered given and effective on the date posted on our website. The changes made will become effective the date they are posted on our website. No further notice by Social Uplifted is required upon your continued use of our website or software.

11. Termination
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

12. Indemnification
You agree to defend, indemnify and hold harmless Social Uplifted and its licensees, employees, contractors, agents, officers, and directors from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from:
a) Your use of the Service, whether by you or any person using your account;
b) A breach of these Terms;
c) Any content, emails, or marketing materials you send using our Service;
d) Compliance failures with applicable email marketing laws and regulations, including but not limited to the CAN-SPAM Act, GDPR, and CASL;
e) Any work performed or the results of that work, including but not limited to lead generation, email marketing, or deliverability services.

13. Disclaimer

Social Uplifted makes no warranties or guarantees regarding the effectiveness, deliverability, or legal compliance of any email campaigns, strategies, or information provided in our services or guides.

By using our services, you acknowledge and agree that:

  • No Guarantee of Results: The effectiveness of email campaigns varies based on factors such as content, list quality, recipient engagement, and external email service provider policies.
  • Compliance is Your Responsibility: You are solely responsible for ensuring your email campaigns comply with relevant laws, including CAN-SPAM, GDPR, and other applicable regulations.
  • Informational Use Only: Any educational materials, including the cold email deliverability guide, are provided for general informational purposes and do not constitute legal, financial, or professional advice.
  • No Liability for Business Losses: We are not responsible for any direct, indirect, incidental, or consequential damages arising from your use of our services or guides, including lost revenue, business disruption, or account suspensions from third-party providers.
  • No Uptime Guarantee: Our services rely on internet-based technologies, and we do not guarantee uninterrupted service or that our website, tools, or integrations will be available at all times.

By using our services, purchasing our guide, or running cold email campaigns, you acknowledge and accept these terms.


14. Governing Law
These Terms shall be governed and construed in accordance with the laws of California, United States, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.

15. Force Majeure
We will not be held liable for any delays or failures in the performance of our services caused by events beyond our control. These include, but are not limited to, changes in laws or regulations, embargoes, war, terrorist acts, riots, fires, earthquakes, nuclear accidents, zombie apocalypses, floods, strikes, power outages, volcanic eruptions, severe weather, and acts of hackers or third-party internet service providers.

16. Compliance Statement
We strictly prohibit any illegal or fraudulent activities. If your activities involve or are suspected to involve such activities, we reserve the right to refuse or terminate services without any refund. This includes, but is not limited to, activities that violate laws, promote scams, or abuse our services or third-party systems.

17. Confidential Information
Each Party agrees to hold in confidence all Confidential Information of the other Party, and not to disclose such Confidential Information to any third party without the prior written consent of the other party.

“Confidential Information” means any and all information disclosed by one party (the “Disclosing Party”) to the other party (the “Receiving Party”), whether orally, in writing, or by any other means, that is designated as confidential or that, by its nature or the circumstances surrounding its disclosure, ought to be treated as confidential.

The Receiving Party shall not use any Confidential Information of the Disclosing Party for any purpose unless such use is necessary for achieving the purpose for which it was disclosed. The Receiving Party may disclose the necessary Confidential Information pursuant to a subpoena, judicial or governmental requirement, or order, and the Receiving Party shall not be liable in damages fro any such disclosure as long as the scope of the Confidential Information disclosed is necessary under the circumstances.

The Receiving Party shall take all reasonable steps to protect the confidentiality of the Disclosing Party's Confidential Information, including, but not limited to, using the same degree of care that it uses to protect its own confidential information of a similar nature.

The obligations of confidentiality under this Agreement shall survive the termination of this Agreement until the disclosure of which will not negatively affect the Disclosing Party in any way.

18. Your Warranties, Representations and Covenants
You warrant, represent and covenant to us that
- You are authorized by your entity to enter into this Agreement on behalf of your entity.
- You have carefully read and fully understand the terms of this Agreement.
- You have reached the legal age for using our Services under the applicable jurisdiction.
- All information and materials you provide to us are accurate, complete, non-misleading, and up to date.
- To the fullest extent permitted by law, you shall be solely responsible for your use of our Services, and you shall defend, fully indemnify, and hold us harmless from and against any and all claims, actions, damages, expenses (including reasonable attorneys' fees), losses or liabilities incurred by or asserted against us for injury (including death) to persons or damage or destruction to property and any and all fees, costs or penalties incurred by us, to the extent that such claims, actions, damages, expenses, losses, liabilities, fees, costs or penalties are caused by or arise out of your use of our Services; provided that you shall not be required to indemnify us for any loss or claim to the extent such loss or claim is due to the negligence or willful misconduct of us.
- You shall not share your account privileges with anyone unless we have previously approved such sharing in a written form. We have the right to, at our sole discretion, suspend our Services to you if such sharing is detected by us.
- You shall not conduct any of the Prohibited Activities as described in these Terms and Conditions.
- Your use of our Services will comply with all applicable laws and regulations.

19. Affiliate Disclosure
We participate in various affiliate programs, which means some links on this website may be affiliate links. If you purchase through these links, we may earn a commission at no extra cost to you. Our recommendations are based on our independent research, and commissions do not influence our content or reviews.

20.Unsubscribe Management
Service Overview
As part of our Done-for-You cold email service, we provide and manage a default unsubscribe option for all outgoing emails. This includes an unsubscribe link hosted on our platform to ensure compliance with relevant anti-spam and email marketing laws.

Client Responsibility:
Clients may request customization of the unsubscribe message (e.g., branding with their company name).
Clients who require their own unsubscribe link must provide a functional URL before the campaign is launched.

By using our service, clients agree that we will maintain records of opt-out requests and may apply these opt-outs to future campaigns unless otherwise directed by the client.
Compliance Notice
Our unsubscribe service is designed to meet general anti-spam compliance standards. However, clients are responsible for ensuring compliance with any country-specific email regulations that apply to their campaigns (e.g., CAN-SPAM, GDPR).

Refund Policy

Need a refund? We're happy to help, but due to the nature of our intangible products, Social Uplifted generally does not offer refunds. We do not provide refunds based on a lack of competence, and unused credits expire at the end of each billing cycle.

Our Support Team is here to assist you before, during, and after your purchase. Our professionals will use their expertise to provide suitable solutions to any concerns you have. We encourage you to fully understand the product’s use cases before purchasing, and we are available to answer your questions nearly any time.

However, we recognize that exceptional circumstances may arise. Refund requests are honored under the following conditions:

Valid Reasons for Refunds

  1. Non-delivery of the Product:
    • If your order is delayed due to processing times, we recommend contacting us for assistance.
    • Claims for non-delivery must be submitted in writing to our support team within 3 days of the order date. Otherwise, the campaign will be considered completed.
  2. Product Not-as-described:
    • Issues related to inaccurate descriptions must be reported within 3 days of purchase.
    • Clear evidence must be provided showing that the product does not match the description on our website.
    • Complaints based on false expectations or misunderstandings will not be honored.

Invalid Reasons for Refunds

Refunds will not be provided under the following conditions:

  1. You no longer wish to use the product or needed it temporarily.
  2. You reported an issue but did not cooperate with troubleshooting efforts.
  3. You misunderstood what the product does, despite detailed explanations on our website or in custom proposals.
  4. Technical issues caused by third-party products affect the performance of our product.

Items purchased with cryptocurrency cannot be returned, exchanged or canceled 
If you qualify for a refund, please submit your request to [email protected].

Subscription renewal

Your Social Uplifted subscriptions automatically renew when your contract expires to ensure you have continuous access. You will be charged for a new subscription term on the renewal date.

The Social Uplifted uses the payment method you entered during purchase for subscription renewal. If you prefer to use a different payment method for recurring billing for subscription renewal, please contact us at [email protected]

About Monthly Renewal

If you choose a Monthly subscription, you are charged the renewal rate automatically each month on an ongoing basis until you cancel automatic renewal. If you wish to subscribe for only one month or end your subscription after several months, you must visit your Social Uplifted account and turn off the automatic renewal setting before your account renews for the next monthly term.

Subscription Cancellation Policy

You may cancel your subscription at any time. You are responsible for the full subscription fee in the monthly billing cycle in which you cancel. Once your account has been billed, all sales are final and there will be no refunds. If you cancel your subscription but are not eligible for a refund, you'll retain access to the subscription until it expires.

At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or Social Uplifted cancels it. You may cancel your Subscription renewal through your online account management page or email us at [email protected] from your billing email address prior to your renewal date. Any cancellation request from non-billing email address or via phone or SMS or any other channels shall be considered invalid and ignored for security reasons. 

Non-Subscription Payment & Cancellation Policy

Below are the terms for services that do not auto-renew:

Payment Schedule:

All payments must be made prior to delivery due to the digital nature of our service.

Timely Payments & Service Pauses:

Non-payment results in a service pause until payment is received.

Late payments do not extend the next renewal date. If your renewal date is January 1st but you pay on January 3rd, your next renewal will still be February 1st.

If you require uninterrupted service, please ensure timely payments.

Service Restoration Timeframe:

After payment is made, service restoration may take 1–3 business days depending on workload.

The time required for restoration does not extend the renewal date.

Cancellation Policy:

If you no longer wish to continue service, please provide at least one week’s notice before your renewal date to avoid being charged for downtime.

Data Privacy & Removal:

If payment is not received within 3 days of the renewal date, data may be removed from our servers for privacy and resource allocation.

Restarting the service after this period will require a new setup fee to cover labor costs.

This website belongs to SocialUplifted
Email: [email protected]